I realize that a couple of posts down I gave a blanket statement about Prague prices and “crap service.” I have to point out that, at least today, in the O2 shop on , that couldn’t have been further from the truth. A nice young lady behind the counter helped me get a new modem for my DSL service and did it with a smile and incredibly courteousness. She even seemed pleased to practice her English with the Ugly American who spoke no Czech other than Děkuji. The price wasn’t excessive either. Odd – good service from a phone company. I can’t even believe I’ve written those words!